ShipStation is an Austin-based software company that is experiencing tremendous growth. We help thousands of customers streamline their order fulfillment processes and become as efficient as possible in shipping their orders.
As the Manager for User Support you will be responsible for improving user satisfaction with the ShipStation platform and support interactions. You will guide and coach our growing Support Team in owning user support issues and drive an exceptional user experience.
You must have:
If you are passionate about using technology to solve business problems, enjoy helping customers, and have excellent communication skills, then we want you to join us.
Equal Opportunity Employer/Veterans/Disabled